Hertz Sverige

Toppen bil, supertrevlig personal som hjälpte oss. Helt nöjd.

Dålig automat som kompenserades med bra manuell service.

Bra uthyrning.

Bra bemötande, bra bil

we had to pick-up the car in the evening. all desks were closed, only automatic pick-up machines were available. the pick-up machines wouldn`t read our drivers license and couldn`t complete our pick-up. when calling customer service we had to wait for about 30 minutes in queue before someone even picked up the call. moreover, we were asked to present a passport instead of an ID card because our country of origin was not part of the Schengen area. This came as a surprise to us, as we had no passports on us, only ID cards - our country, Romania, is part of the EU and we were able to enter the country of Sweden without needing a passport. I find it very unusual that a passport was required for such an irrelevant matter like renting a car. It was never mentioned beforehand that we need to present a passport upon picking-up our car, let alone anything regarding residents of countries outside the Schengen area

Hertz mystery car. Vilken fullträff.

Snabbt och enkelt att hämta nyckeln i automaten.

Även om öppettiderna med personal är begränsade så går det alldeles utmärkt att hämta och lämna bil här med hjälp av automaten. Enkelt att hitta bilarna i garaget en trappa ned. Utpasseringskod finns på uthämtningskvittot.Obs, när du åkt ur garaget kör inte in på korttidsparkeringen utan åk till bommen i riktning mot terminalen.