24Rental

The trailer was not maintained properly, and the converter for the electric cable was missing. So on advice from customer support, we cancelled that booking and received a refund. So far, so good.We then bought an aftermarket adaptor and rented another trailer. I rented it from 1300-1700, however, the app had a problem (confirmed by customer support) and booked the trailer from 1400. Not wanting to wait an hour, I cancelled that booking, despite never activating the rental sequence, I was charged full price.I then rented a 3rd time, from 1300-1700, this was fine until I had to return the trailer, when the padlock wouldn't open. Customer support advised me to initiate another rental for 1 hour and she would credit that rental.So I rented a trailer for the 4th time that day, it deducted 178Kr from me and then told me technical fail"