Handelsbanken Vasagatan

Ni har inte en brytt er om att ringa så att jag kunnat förklara mina transaktioner !

Nice bank with patient and friendly stuff.

This branch is only interested in corporate clients and do not offer personal banking unless you are a very wealthy individual. I had a very unpleasant experience when I requested to open an account at this branch. They spoke down to me in a patronising tone and implied that because I have lived outside Sweden in the past (another EU country) this somehow makes me a suspicous person. This felt like institutionalised racism and was a very degrading experience. The manager (Johan) and his assistant (Josefin) were particularly hostile, obstacle-oriented and arrogant in the way they approached me as a potential customer.

En enda stackars kille skulle hjälpa fem kunder som stod på kö. På kontoret satt sex personer och gjorde annat, ingen av dem hjälpte till, massor med missnöjda kunder. Helt värdelöst att ingen ville hjälpa till!

Inte nöjd!

Bytte till Handelsbanken på Vasagatan för drygt sex år sedan. Båda mina kontaktpersoner har varit dom bästa man kan få. Rekommenderar verkligen detta kontor. Snabb hjälp och jag känner mig värdefull som kund.

They have the drop in service